I copied and pasted some information below.

If you go to the Canon, they have a trouble shooting section. I’m happy to help further over the phone at Mar 09, 2011|. O The Windows XP Starter edition is not supported. * Not Supported: o The Microsoft Windows XP 64-bit operating system is not supported. Windows XP * Drivers: o The drivers needed to connect your Sony camcorder to a computer and transfer files are already included in the operating system. * View Detailed Windows Vista compatibility information. O The Windows Vista Starter edition is not supported. * Not Supported: o The USB streaming feature is not supported with the Windows Vista operating system. Windows Vista * Drivers: o The drivers needed to connect your Sony camcorder to a computer and transfer files are already included in the operating system.

O The Windows 7 Starter edition is not supported. * Not Supported: o The USB streaming feature is not supported with the Windows 7 operating system. HOW CAN I GET A NEW GLASS & HOPEFULLY BE ABLE TO VIEW THIS SLIDES FROM MY CHILDHOOD? Windows 7 * Drivers: o The drivers needed to connect your Sony camcorder to a computer and transfer files are already included in the operating system. THE GLASS ON THE UNIT WAS BROKEN, I DO NOT KNOW WHAT YOU CALL THAT GLASS (INSIDE) THERE IS NO PART PICTURE BREAKDOWN IN THE INSTRUCTIONS. HOW CAN I GET A NEW GLASS & HOPEFULLY BE ABLE TO VIEW THIS SLIDES FROM MY CHILDHOOD? PAGE i PURCHASED A V-0650 A FEW YEARS BACK & JUST TOOK ITOUT OF THE BOX THIS WEEK WHEN i OPENED MY FATHERS OLD 35MM SLIDES. I PURCHASED A V-0650 A FEW YEARS BACK & JUST TOOK ITOUT OF THE BOX THIS WEEK WHEN i OPENED MY FATHERS OLD 35MM SLIDES. Also a Bell & Howell 10MS Dual Eight Projector also The B & H Autoload $20 Ambico All in one Video Transfer $35 Dual Eight Projector $39 Autoload Projector C.

Ambico v 0916 manual transfer